The Standfast Promise: your codes keep working

Here’s exactly what that means.

1. We never switch a code off because of money

• You pay once.
• There are no subscriptions, renewals, trials or scan limits.
• We don’t switch codes off for inactivity, and your account never “expires”.

Contract: Schedule S1.2.

2. You can always change where a code goes

• Edit the destination as often as you need, for as long as StandfastQR operates.
• Edits take effect within about a minute.

Contract: S1.4.

3. Codes on your own domain don’t depend on us

• Business and Agency packs include your own domain, such as qr.yourshop.com.
• If you ever want to leave, or if we stop trading, you can point that domain somewhere else and load your export.
• Your printed codes then keep working without us. We publish free, open-source software that does this.

Contract: S1.7. How-to: exporting and the escape hatch.

4. If we ever close, you get time and everything you need

• We’ll give you at least 12 months’ notice.
• During that time and for 24 months after closing, codes on sfqr.link keep redirecting to their last destination.
  • We keep the domain paid at least 10 years ahead at all times.
  • We keep a reserve for hosting.
• You can export everything at any time.
• If we can arrange it, a successor service will take over sfqr.link so that shared codes keep working for longer.

Contract: S1.8 and S1.9.

5. A code is never reused

Each code ID is used once and never reassigned to anyone else, even if you retire it.

Contract: S1.5.

When a code doesn’t go to your chosen destination

This is the complete list:

• Abuse: it’s used for phishing, malware, fraud or illegal content.
• Safety check: it’s briefly on hold while we check a destination flagged by our safety checks. We aim to finish within 2 business days.
• Refunds: you withdraw or are refunded, or a chargeback is lost, and you’re left with more codes than you’ve paid for.
• Broken-link protection: you’ve switched it on, and your destination is down. Scanners see your fallback page until it’s back.
• Your choice: you pause or retire it yourself.

Whenever we change a code’s state, we email you. If we stop a code for abuse, we tell you why and how to appeal.

Contract: S1.3.

Who’s behind this

• StandfastQR is run by Leading Logic Ltd, a company registered in England and Wales (company no. [number], VAT no. [number]), [registered address]. See our imprint.
• The promise is part of our Terms of Service (Schedule S1), not just marketing.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.